Returns & Exchanges

We accept returns on non personalized items that are not personal in nature (ex. boxer shorts), that are in new condition. We reserve the right to refuse returns if we receive them in obviously worn condition (ex. pet hair, deodorant stains, cigarette smoke smell). We CANNOT accept returns on personalized items on boxers or women's underwear.

Exchanges are processed after we receive the original item back, and our normal processing time will apply again for creating the new item.